GDPR compliance
Data Rectification
You can use the link below to update your account data if it is not accurate.
data portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to personal data
You can use the link below to request a report which will contain all personal information that we store for you.
Right to be forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore .
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of cancellation, you must inform us (Makra Pro, address: Erlanger Straße 15, 91480 Markt Taschendorf - telephone: +49 1752 1627 12 ) by means of a clear statement (e.g. a letter sent by post or an e-mail). Mail - support@reekov.com ) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
You can also electronically fill out and submit the model cancellation form or any other clear statement on our website [ www.reekov.com/kontakt] . If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us (Makra Pro, Matthias Krabel, Erlanger Str. 15, 91480 Markt Taschendorf) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract hand over. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back to us.
- To Makra Pro, attention Matthias Krabel, Erlanger Str. 15, 91480 Markt Taschendorf
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
- Goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notification is on paper)
- Date
(*) Delete where not applicable.